Customer Spotlight: DKW Advising Streamlines Processes & Saves Customers Money with Finli

DKW Advising Streamlines Processes & Saves Customers Money with Finli

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DKW Advising is a tax, business advising and bookkeeping company in Denver, Colorado. President Denise Wilson launched the business in 2019, drawing on her rich expertise from prior roles at H&R Block and her time working with a CPA, as well as her law degree. 

The company has carved a niche for itself in helping small businesses get started, choose the right entity structure, get a tax plan set up, do their tax returns and handle their monthly bookkeeping. Denise has grown the business through the years, entirely through referrals and word of mouth. 

Moving on From Manual Processes & Sky-High Fees

One of the challenges DKW Advising faced was finding a way to bill clients without steep fees, which would also enable faster payment. Prior to Finli, DKW Advising handled invoicing and payments manually through their internal tax and accounting software. But this was cumbersome and expensive. They’d have to utilize EPS to run credit cards, and then incur significant fees that were ultimately hurting both DKW and its clients. 

To avoid this, Denise and her team ended up manually sending invoices a lot of the time, and receiving checks through the mail in return. Needless to say, this slowed down their accounts receivable and left a lot to be desired. 

Additionally, since the company deals with highly sensitive details, Denise wanted to ensure that she’d have a way to keep her clients’ information safe. 

Embracing Ease of Use & Customer Choice

Denise had enough of having to choose between outrageous fees with her existing credit card payment system and incredibly slow, manual payments with invoicing and receiving checks through the mail. She began researching available options, and was thrilled when she found safe, secure Finli. 

Now, customers can choose to pay by credit card if they wish (and pay the associated fees) or they can pay via ACH for free. Denise loves the control this gives customers, and how easy Finli has made the invoicing and payments on her end. 

“Finli is so user-friendly and affordable, and I really appreciate the fast response I get any time I send an email to your support team,” said Denise. “Whenever I have a client in need of a payments system, I will send them to Finli. The solution is practically perfect.” 

As tax season is bearing down on us, we asked Denise if she has any advice for our small business customers. She said to remember that your tax plan is more important than your tax return. “Your return should never be a surprise,” said Denise. “Have a plan and be sure to pay yourself, your retirement and employees first, followed by the IRS last. Take advantage of every deduction and pay exactly what you are required to pay, not more, not less.” Thank you, Denise! 

If you’re interested in working with DKW Advising, please reach out to Denise at dkwadvising@gmail.com.

Are you ready to give Finli’s easy, affordable invoicing, payments, CRM and reporting platform a try? Sign up today!

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