Collect patient balances without chasing them
After the visit and the insurance work, the patient's share is often the hardest money to collect. Finli lets your front desk send balances by text or email, offer payment plans for larger treatment and see who has paid.
What gets in the way
Collect the patient share after insurance
The practice settles what the patient owes, then needs a clear statement and an easy way for the patient to pay it.
Make larger treatment affordable
Crowns, implants and orthodontics are easier to say yes to when the balance can be paid over a few months.
Keep the front desk on patients
Staff time spent on reminder calls and check deposits is time away from the people in the chairs.
A week at A two-dentist family practice with a small front-desk team
- Morning patient arrivesA returning patient pays an outstanding balance from a payment link texted the day before.
- Treatment plan approvedA patient approves a quote for crown work and chooses a monthly payment plan.
- Balances sentAfter the practice finalizes the patient share, statements go out by text and email.
- Reminders runAutomatic reminders follow up on unpaid statements, so staff skip the phone calls.
- Lab bill paidThe office pays a dental lab bill from the practice account with Payouts, in early access.
- Deposits landPatient payments settle into the practice's account at its own bank or credit union.
Built for dental practices
Patient statements by text and email
Send each patient's balance as an invoice with a secure payment page they can open on a phone.
Payment plans on autopay
Split a treatment balance into recurring invoices that pay automatically on the dates the practice sets.
Treatment quotes that convert
Send a quote for planned treatment; once approved it becomes an invoice or a payment plan.
Bank transfer, card and Apple Pay
ACH payments are always free. The practice can absorb the 3.5% card fee or pass it on.
Card on file with consent
Keep a patient's card on file, with signed authorization, for plan payments and future balances.
Lab and supplier paymentsIn pilot
Pay labs and suppliers from practice checking. Payees claim funds through a secure link.
QuickBooks sync
Payments and invoices sync to QuickBooks so the books match what came in.
For banks and credit unions
Dental practices carry steady patient revenue, regular lab and supply costs and periodic equipment investment. Settling patient payments into practice accounts at your institution makes you the operating bank and shows when the practice is ready to add chairs, imaging or a second location.
Where these businesses grow next
- Practice equipment financing
- Business line of credit
- Treasury management
Finli sends statements and collects patient balances the practice has set; it does not file insurance claims or store dental records.
Talk to our teamCommon questions
Does Finli handle insurance claims?
Can patients pay over time?
Where does the money go?
More in healthcare practices
Finli is offered through your financial institution
Banks, credit unions and community lenders offer Finli under their own name, so your payments settle with the institution you already use. Tell us where you bank and we’ll ask them for you.